Elite Havens - Concierge

Concierge

A stay at an elite haven gives you access to our Elite Concierge Services, which can elevate your holiday experience to another level. Start your vacation VIP-style by applying for assisted arrival services. Skip the lines and be whisked through immigration, baggage collection and customs, so that your fabulous vacation can start asap. Leave your itinerary planning to us, rest assured that you are in capable hands. Ask the Concierge to arrange for a private barbecue experience on the soft sands of the beach in front of your luxury villa. End your evening cocktail in hand, sitting around a bonfire and retelling stories to your friends and family. If you prefer something more hands-on, the Elite Concierge can arrange for a cooking class in your villa, where a professional chef will teach you the secrets behind some of Indonesia`s famous dishes.

For those who prefer to spend a day on the greens, Sire Beach Golf Club sits on a gorgeous beach, offering a 18-hole championship course cleverly designed to respect the natural contours of the land, guaranteeing a challenging, world-class game for every golfer. The Concierge team can organise tee off times, rental equipment and transport. A day of outdoor fun for the entire family can be planned by visiting Sendang Gile and Tiu Kelep Waterfalls, replete with an indulgent picnic lunch.

An island adventure is incomplete without water fun and nearby Gili Islands` clear blue waters make the area a favourite with the deep sea diving set. First-time divers can take a PADI course or the Concierge can arrange for a tailor-made aqua expedition for experienced divers. Besides turtles, Lombok`s warm, clear waters are a playground for quirky creatures like Pygmy Seahorses, Coconut Octopus and Scorpion Leaf Fish. Go on a glass-bottomed boat tour, to some of the clearest snorkelling sites around. Prefer to stay dry? How about cruising the waters on luxury charter instead? Sip on a beverage, paddle, swim, snorkel or kayak, before you stop at Gili Meno for a fabulous lazy lunch.

The Elite Concierge will be happy to offer restaurant recommendations and even make reservations for you, so you can sample Lombok`s delicious fare and experience the island`s nightlife. But with an array of in-villa experiences to choose from, you may prefer to just kick back and spend time in your luxurious villa. Get a spa treatment besides the pool, a mani-pedi or a private yoga lesson with a qualified instructor. Pre-arrival requests for gourmet hampers can ensure that the villa is stocked with your favourite foods and wine, when you check in. Special occasions can be celebrated with aplomb, complete with cakes, entertainment and even live music, if you so prefer. No ask is too big for the Elite Concierge.

Guest Reviews

  • January 18th, 2020 - January 25th, 2020

    I could not have experienced a more wonderful holiday stay in Indonesia at Villa Sapi. The highlights have been many particularly noticeable is the exceptional staff service. The food was exceptional, every meal was considered and 5 star.

    Monique S, Australia
  • January 4th, 2020 - January 12th, 2020

    Thank you again to all staff, for the fourth time we are here, everything was perfect. We had a fabulous time as always. We love Villa Sapi food.

    Andrea P, Australia
  • December 24th, 2019 - January 3rd, 2020

    Thank you for our stay in Villa Sapi, it was a wonderful place. The food was amazing I will miss those flavours. We will come back next year.

    Pablo D, Belgium
  • November 16th, 2019 - November 19th, 2019

    Thank you so much to all staff, this the best 50th birthday, we will return next time.

    Raelene S, Australia
  • November 5th, 2019 - November 8th, 2019

    These were the most magical 3 days of any trip I have ever been on. Staff is the most friendly and attentive I have ever encountered. This is the best vacation experience i have ever had. Thank you for making the days after my wedding - we will never forget and we will return one day. Thank you.

    Kevin F, United States
  • July 6th, 2019 - July 18th, 2019

    A very memorable twelve days of being well looked after. Every small detail immaculately presented - fantastic team. Food was amazing, it was like living with our own private kitchen everyday.

    Paul D, Singapore
  • June 10th, 2019 - June 13th, 2019

    Thank you so much to all staff - friendly and helpful. Excellent food. We will be back.

    Grave T, Singapore
  • June 23rd, 2018 - June 26th, 2018

    Thank you so much the whole team, we really had a fabulous weekend and can't wait until next time we can come to Villa Sapi.

    Kevin L, Singapore
  • May 8th, 2018 - May 17th, 2018

    Thank you for our stay in Villa Sapi, it was a great pleasure for us to spend a few days in this wonderful place. It was too short for us, we hope we will come back next year. Your kitchen was great, I'll miss those flavors!

    Justyna O, Poland
  • April 26th, 2018 - May 8th, 2018

    Thank you and the entire Villa Sapi team again for absolutely the most amazing holiday we have had. As we briefly discussed, we will be back to Villa Sapi next year. We have just booked Villa Sapi for two weeks starting April, thank you.

    Adrian G, Switzerland
  • April 14th, 2018 - April 21st, 2018

    Thank you for making our stay so enjoyable. Your team at Villa Sapi are the best in the world. We have made incredible memories here and it's all thanks to your hard work and dedication. Everything has been perfect, we can't wait to come back someday.

    Marcus L, United Kingdom
  • October 18th, 2015 - November 1st, 2015

    Villa Sapi is like going to heaven the staff the food the location is just amazing we cannot fault one thing. Can I also mention the linen is just devine. Kantun the Villa Manager is the most professional, accommodating person nothing is too much trouble. We have been going to Villa Sapi every year for 4 years now and will continue for many more. Thank you to Kantun and all the staff for once again making our family holiday so enjoyable.

    julie W, Australia
  • June 15th, 2015 - June 19th, 2015

    Excellent villa for a large group of up to 13 comfortably. Excellent facilities and views. The staff who attended to us are beyond belief and are very friendly. The Chef is the best there is! Cooks everything fresh and ever willing to teach.

    Farish K, Singapore
  • January 17th, 2015 - January 20th, 2015

    Great view and excellent design. The staff are nice and helpful. The Chef is amazing, every lunch and dinner always surprise us. Great Value!!

    Tien-Hsiang Wen, Taiwan
  • January 5th, 2015 - January 13th, 2015

    From the second we arrived till the minute we left, the team at Villa Sapi were amazing. We had the most memorable time with our children and friends, staying in the gorgeous architecturally designed Villa and relaxing around the expansive grounds. The food by Chef and his team was incredible. I would recommend Villa Sapi to anyone who wants to feel like a rock star!!!

    Sophie M, Australia
  • December 25th, 2014 - January 5th, 2015

    A hidden gem. Great staff. The food is outstanding. We stayed 11 days and only left the property for a visit to Gili Islands.

    Frank R, China
  • August 13th, 2014 - August 20th, 2014

    We had an amazing holiday at Villa Sapi, can't rate it highly enough. We will definitely go back.

    Helen T, Singapore
  • June 7th, 2014 - June 11th, 2014

    The villa was a perfect location for our family gathering that included 3 small children. Cots and high chairs were provided as well as car seats for transfers. The weather was beautiful and the beach much cleaner than Bali. The fact that you can take a fast ferry from Lombok means that you can avoid long drives through congested traffic from Denpasar. The architecture and grounds are really special and the staff wonderful.

    Catherine H, Australia
  • April 30th, 2014 - May 14th, 2014

    Wonderful villa with amazing staff - highly recommended

    Miki M, Singapore
  • January 28th, 2014 - February 5th, 2014

    Beautiful villa in a lovely beachfront setting. The staff were amazing and the food was fantastic. Our kids had a great time. Not much to do in the surrounding area. But if your happy with beach, pool, sea and being well looked after - perfect.

    Helen Bramley ., Hong Kong
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